I doubt Chanel would take the time to read this blog, but who knows. These days I find that it’s hard to come by good samples. Even store events typically have crummy samples of products I would never use. This may be rude of me to say, but getting bad samples for spending $100 is almost worse than no sample at all. For me, a mini or sample size product should be given of something a store or brand wants to sell + also be relevant to customer interests. It should let the customer try a certain color or product so they can get a feel for how it can work for him or her.
While it is hard for me to find good samples, there are a number of skincare items I’ve fallen in love with from samples. NARS, Shiseido, Clinique, Paul & Joe are a few brands that have good samples to name a few. Things like skincare require a few trial uses before I can truly make a decision on whether or not that product will work for my skintype. If it weren’t for the fabulous GWP Paul & Joe skincare samples I received from BG, I probably would have never tried their skincare line and would have totally missed out.
Also, since customers have so many options of where to buy, I think customers should be given more incentives in the form of loyalty programs as a token of appreciation for giving a certain brand or store their business.
I have been guilty of getting sucked into numerous beauty events with the gift being a cheapo tote + 6 stingy samples that I don’t know I’d ever use. Many times, I already know there is something I want to buy – my mind has already been made up that I do intend to purchase something (ie the Chanel Rouge Cocos). The decision for me is where to buy it? Stores or brands that typically have better customer service, friendly more sincere sales reps, and better incentive programs usually get my loyalty.
I’ve been trying to convert my mother to Chanel for sometime now. I already have the Mademoiselle Rouge Coco, so this will be passed along to her. Hopefully she will be as excited about the cute little bag and packaging as I am and will maybe branch out of her usual go-to’s. (She’s an loyal EL + Lancome fan, which are great each in their own way, I just want her to try new stuff!)
Hope everyone has a Happy Easter!